Terms of Service – TheCozyTale

Welcome to TheCozyTale! The terms "we", "us" and "our" refer to TheCozyTale. TheCozyTale operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the "Services"). TheCozyTale uses the Shopify platform, which enables us to provide these Services.

The following terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, browsing, using or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

ARTICLE 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of legal majority in your country or region of residence. You also agree that your minor children may use the Services on devices that you own, purchase or manage.

To use the Services, including browsing our online store or purchasing the products and services we offer, you may be required to provide certain information, such as your email address, billing information, payment information and shipping address. You represent and warrant that all information you provide to our store is accurate, current and complete, and that you are authorized to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activities carried out through your account. You may not transfer, sell, assign or license your account to another person.

ARTICLE 2 — OUR PRODUCTS

We make every effort to display our products as accurately as possible in our online store. However, product colors and appearance may differ slightly from those displayed on your screen, depending on your device, its settings and configuration.

We do not guarantee that the appearance of purchased products will be exactly identical to the images presented in our online store.

Product descriptions may be modified at any time and without prior notice, at our sole discretion. We reserve the right to withdraw any product from sale at any time and to limit quantities offered to any individual, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 — ORDERS

When you place an order, you are making an offer to purchase. TheCozyTale reserves the right to accept or reject your order, particularly in the event of an error relating to product information, pricing or availability.

Your order is considered accepted once it has been confirmed by TheCozyTale. We must receive and process your payment before your order is validated.

Please carefully review your order before submitting it, as TheCozyTale may no longer be able to accept a cancellation request once the order has been confirmed or processing has begun.

If we reject, modify or cancel your order, we will attempt to contact you using the email address, billing address and/or phone number provided when placing your order.

Your purchases are subject to the terms and conditions set out in our Return and Refund Policy [LINK].

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 — PRICES AND BILLING

Prices, discounts and promotions may change without prior notice. The price charged for a product is the price in effect at the time the order is placed and is shown in the order confirmation email.

Unless otherwise stated, any applicable taxes, shipping fees, customs duties and import charges are displayed during the checkout process, depending on the destination country.

Prices displayed in our online store may differ from those offered on other platforms or by third parties.

We may offer promotions on our products. These promotions may be subject to specific terms and conditions. In the event of any conflict between the terms of a promotion and these Terms of Service, the specific terms of the promotion shall prevail.

You agree to provide current, complete and accurate information regarding your purchases, payments and account.

You agree to promptly update your information, including your email address, payment information and shipping address, so that we can complete your transactions and contact you when necessary.

ARTICLE 5 — SHIPPING AND DELIVERY

Delivery times indicated on our website are estimates. They may vary depending on the destination country, carrier, customs procedures and other circumstances beyond our control.

TheCozyTale cannot be held responsible for delays caused by carriers, customs procedures or any other event reasonably beyond our control.

Information regarding processing and delivery times is available in our Shipping Policy [LINK].

ARTICLE 6 — INTELLECTUAL PROPERTY

Our Services, including trademarks, text, presentations, images, graphics, product reviews, videos and audio content, as well as their design, selection and arrangement, are the property of TheCozyTale or its licensors.

These Terms of Service authorize you to use the Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any content accessible through the Services without our prior written authorization.

The name TheCozyTale, its logo, product names, designs and slogans may not be used without our prior written authorization.

ARTICLE 7 — OPTIONAL TOOLS

You may have access to third-party tools through our Services. These tools are not monitored by us and are beyond our control.

You acknowledge and agree that access to these tools is provided "as is" and "as available".

Your use of any optional tools offered through our website is entirely at your own risk and discretion.

We may also introduce new features and services in the future. These additions will be considered part of the Services and will be subject to these Terms of Service.

ARTICLE 8 — THIRD-PARTY LINKS

The Services may contain content and hyperlinks to websites provided or operated by third parties.

We are not responsible for reviewing or evaluating the content or accuracy of third-party websites that you choose to access.

If you leave our Services to access third-party websites, you do so at your own risk.

We encourage you to carefully review the policies and practices of these third parties before entering into any transaction.

ARTICLE 9 — RELATIONSHIP WITH SHOPIFY

TheCozyTale uses Shopify to operate its store and provide the Services.

However, sales and purchases made through our store are conducted directly with TheCozyTale.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales transactions between you and TheCozyTale, including any damages, injuries or losses resulting from products or services purchased.

ARTICLE 10 — PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy [LINK].

By using the Services, you acknowledge that you have read this policy.

As the Services are hosted by Shopify, Shopify collects and processes certain personal data relating to your access to and use of our store in order to provide and improve its services.

Information you provide when placing an order may be shared with Shopify and with the service providers and partners necessary to process your order.

ARTICLE 11 — COMMENTS AND FEEDBACK

If you submit, post or transmit ideas, suggestions, comments, reviews, proposals or other content to us, you grant us the right to use, reproduce, modify, publish, distribute and display such content in connection with our business activities, including to operate, improve and promote our Services.

You represent that the content you submit does not infringe upon the rights of any third party and complies with applicable laws.

TheCozyTale reserves the right to remove any content that it considers illegal, offensive, defamatory, obscene or contrary to these Terms of Service.

ARTICLE 12 — ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies or omissions, particularly regarding product descriptions, prices, promotions, shipping fees, delivery times or product availability.

We reserve the right to correct any errors, inaccuracies or omissions and to update the information displayed on our website.

In the event of an obvious error regarding the price or characteristics of a product, we may contact the customer to offer them the option of confirming their order at the correct price or according to the correct information, or cancelling the order and receiving a refund.

ARTICLE 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

In particular, you are prohibited from using the Services:

• For any illegal or malicious purpose;

• In violation of any applicable law or regulation;

• In a manner that infringes upon the intellectual property rights of TheCozyTale or any third party;

• To harass, abuse, insult, harm, defame or intimidate any person;

• To submit false or misleading information;

• To send spam or unauthorized solicitations;

• To impersonate any person or entity;

• To transmit viruses or any other malicious code;

• To reproduce, copy, extract, sell or exploit any part of the Services without authorization;

• To collect or track the personal data of other individuals;

• To use automated tools, bots, web crawlers or data extraction tools to access the Services without authorization.

We reserve the right to suspend or terminate your access to the Services in the event of a violation of these Terms of Service.

ARTICLE 14 — TERMINATION

We reserve the right to suspend or terminate your access to the Services in the event of a violation of these Terms of Service or when necessary to protect our Services, users or legitimate interests.

Provisions relating to intellectual property, comments, limitations of liability, privacy and any other provisions that by their nature should remain in effect after termination shall continue to apply.

ARTICLE 15 — DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for informational purposes only.

To the extent permitted by applicable law, TheCozyTale does not guarantee that the Services will always be available, error-free or completely uninterrupted.

However, nothing in these Terms of Service shall limit or exclude any statutory warranties or rights to which you are entitled under applicable law.

ARTICLE 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, TheCozyTale shall not be liable for any indirect damages resulting from the use of the Services.

Nothing in these Terms of Service shall exclude or limit any liability that cannot legally be excluded or limited.

ARTICLE 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify TheCozyTale against any losses, damages or claims resulting from your violation of these Terms of Service, your violation of applicable law or your infringement of any third-party rights arising from your use of the Services.

ARTICLE 18 — SEVERABILITY

If any provision of these Terms of Service is found to be illegal, invalid or unenforceable, it shall remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such a decision shall not affect the validity or enforceability of the remaining provisions.

ARTICLE 19 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with the policies published on our website, constitute the entire agreement between you and TheCozyTale regarding your use of the Services.

ARTICLE 20 — ASSIGNMENT

You may not delegate, transfer or assign this agreement, or any of your rights or obligations under these Terms of Service, without our prior written consent.

TheCozyTale may transfer or assign its rights and obligations in connection with a reorganization, sale of the business or similar transaction, in accordance with applicable law.

ARTICLE 21 — GOVERNING LAW

These Terms of Service are governed by the laws applicable in the place where TheCozyTale is established, subject to mandatory consumer protection provisions applicable in the consumer's country of residence.

ARTICLE 22 — HEADINGS

The headings used in this agreement are provided for convenience only and do not affect the interpretation of these Terms of Service.

ARTICLE 23 — CHANGES TO THESE TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify or replace any part of these Terms of Service by posting changes on our website.

It is your responsibility to check our website regularly for any changes.

Your continued use of the Services after changes have been published constitutes acceptance of those changes, to the extent permitted by applicable law.

ARTICLE 24 — CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

TheCozyTale

Email: contact@contedecosy.com